LEGAL REFERENCE

Your Privacy Matters to Us

We built hokiperdana around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, make deposits via DANA...

Data ProtectionSecure PaymentsTransparencyYour Control
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hokiperdana Your Privacy Matters to Us

What We Collect and Why

When you join hokiperdana, we collect information needed to verify your identity, process your DANA, OVO, GoPay and QRIS transactions, and keep your account secure. This includes your name, email, phone number, payment details and gameplay history. We use this data to deliver our live dealer casino, slot rooms and sportsbook services, prevent fraud and comply with local regulations in supported Indonesian

regions. We never sell your information to third parties.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Questions About Your Privacy

Team online

Email Support

Reach our privacy team at [email protected] with any concerns about how we handle your personal data or payment information.

Account Settings

Review and update your personal information directly in your hokiperdana account dashboard. You can modify contact details and communication preferences anytime.

Data Requests

Request a copy of your personal data or ask us to delete your account by contacting our support team. We'll respond within 14 business days.

TRUST MARKERS

How We Protect Your Information

Encryption

All data transmitted between your device and hokiperdana servers uses industry-standard SSL encryption. Your payment details and account credentials are...

Payment Security

DANA, OVO, GoPay and QRIS transactions are processed through secure gateways. We don't retain full payment card numbers on our...

Access Controls

Only authorised hokiperdana staff can access your personal information, and only when necessary to support your account or investigate security...

Regular Audits

We conduct regular security reviews and penetration testing to identify and fix vulnerabilities before they affect your data.

Incident Response

If a data breach occurs, we notify affected users and relevant authorities within the timeframes required by Indonesian data protection...

Third-Party Vendors

Any external partners who handle your data sign strict confidentiality agreements and must meet our security standards.

Consistency Across Our Platform

Live Casino Tables
Your privacy protections apply whether you're playing live baccarat, roulette or other dealer games on hokiperdana.
Slot Lobbies
Slot gameplay data is handled with the same encryption and access controls as your live casino activity.
Sportsbook Markets
Sportsbook bets and account history follow identical privacy and security protocols across all markets.
Mobile Access
Whether you access hokiperdana on desktop or mobile, your personal information receives the same level of protection.
Payment Methods
DANA, OVO, GoPay and QRIS deposits are all processed through the same secure payment infrastructure.
Account Closure
When you close your hokiperdana account, we retain only the data legally required and delete the rest within 30 days.
Policy Updates
If we change this privacy policy, we'll notify you via email and give you 30 days to review before changes take effect.

What Defines Our Privacy Approach

Minimal Collection

We ask for only the information needed to verify your identity, process DANA, OVO, GoPay and QRIS payments, and deliver our live casino, slots and sportsbook services.

Clear Consent

Before we use your data for marketing or analytics, we ask your permission. You can opt out of promotional emails anytime from your account settings.

No Selling

hokiperdana never sells, rents or shares your personal information with advertisers, data brokers or unaffiliated third parties.

Retention Limits

We keep your data only as long as needed to provide our services and comply with local regulations in supported Indonesian regions.

Your Rights

You have the right to access, correct or delete your personal information. Contact our support team to exercise these rights.

Transparency Reports

hokiperdana publishes regular transparency reports showing how often we're asked to disclose user data and how we respond.

Privacy Policy Questions

We retain your data for as long as your account is active and for a reasonable period afterward to comply with legal obligations. Once you close your account, we delete most information within 30 days, except where local law requires longer retention.

Yes. Payment details are encrypted and processed through secure gateways. We don't store full payment card numbers. DANA, OVO, GoPay and QRIS transactions are handled by trusted payment processors with their own security standards.

Absolutely. Email [email protected] with a data export request. We'll provide your information in a standard format within 14 business days at no cost.

We only share data with trusted partners who help us deliver services—like payment processors and hosting providers. All partners sign confidentiality agreements and must meet our security standards. We never sell your data.

If a breach occurs, we notify affected users and relevant authorities within required timeframes. We'll explain what happened, what data was affected and what steps we're taking to prevent future incidents.

You can opt out of promotional emails anytime from your account settings or by clicking the unsubscribe link in any email. We'll stop sending marketing messages within 48 hours.

Yes. Contact [email protected] to request account closure. We'll delete your personal information within 30 days, except data we're legally required to retain for compliance purposes.